Support

Shipping Policy

TouchPoints orders are processed within 1 business day. Once shipped, delivery times depend on your destination and the shipping method chosen at checkout.

Where We Ship

United States
USPS Ground Advantage
2–5 business daysRate calculated at checkout
UPS Ground
1–5 business daysRate calculated at checkout
Canada
UPS Worldwide Express
1–3 business daysRate calculated at checkout

Customers are responsible for any customs and duties fees on orders shipped to Canada.

We currently ship to the United States and Canada only.

TouchPoints Collective Items

Ships from our partner brands

Items from the TouchPoints Collective ship directly from the brands that make them, so processing and delivery times may vary by brand. Shipping options and rates are shown at checkout.

Separate packages & tracking

If your order includes TouchPoints and Collective items, or items from more than one brand, it may arrive in separate packages. You'll receive a tracking email for each package as it ships.

Questions About Your Order?

Email us with your order number and we'll be happy to help.

Email Us